One System. One Warranty. One Family of Brands.
Reliance Worldwide Corporation (RWC) is a family of brands that offers connected plumbing solutions from meter to fixture and floor to ceiling, all backed by a best-in-class system warranty.
A Comprehensive Approach to Liability Coverage
Instead of covering products separately with multiple warranties, RWC’s connected system spans across multiple brands, reducing gaps in coverage.
- Full system coverage instead of fragmented, product-by-product warranties.
- Cross-brand protection across RWC’s family of trusted brands.
- Simplified claims process with one clear source to get help quickly and easily.
How Our Warranty Is Different:
Because RWC’s family of brands is covered as one integrated plumbing system, you drastically increase your liability coverage within a single partner on your project. No other manufacturer can offer as complete of a system and intern, as comprehensive of a warranty.
RWC’s coverage period is also more comprehensive than others on the market. Our 25-year* and 10-year** warranty periods range from the date of purchase, installation completion date, and up to the occupancy turn over date. This proof of date range gives you the longest possible coverage period.
See How It Works:
In the video below, discover how RWC's family of brands makes a new construction, single-family home job faster, safer, and more reliable. Because this build uses SharkBite PEX-a pipe with expansion fittings, HoldRite appliance boxes and Eastman connectors, it is covered by RWC’s industry-leading warranty from rough-in to trim-out for peace of mind.
WATCH: Plumbers Use SharkBite PEX Pipe and Expansion Fittings for New Construction Build
Ideal For:
RWC’s warranty is ideal for any plumbing project, especially those that need added protection.
Guidelines:
RWC's 25-year* warranty covers defects in materials and workmanship when products are installed according to instructions, used within specifications, and follows applicable plumbing codes. RWC’s 10-year** warranty may cover damage to real property that is caused by a defect in the products while using it as a system and under qualifying conditions. This includes:
- Occurring within the first 10 years** after date of purchase or project completion date, whichever is shorter.
- Reasonable steps were taken to promptly limit or stop the effects of such failure as soon as it was discovered.
- Installation was done by a licensed professional plumbing contractor.
This blog is provided for informational purposes. In the event of any discrepancy, the official RWC 2026 Warranty document shall govern and supersede any statements or interpretations contained herein.
*Qualifying RWC plumbing systems/products shall be covered for the number of years shown in the Limited Warranty column of the warranty, or 25 years, whichever is less.
**Damages to real property shall be covered for the number of years shown in the Limited Warranty column of the warranty, or 10 years, whichever is less. Qualifying conditions apply.
Warranty FAQs
RWC’s limited warranty covers qualifying plumbing installs that use RWC-manufactured products as part of a complete system. Qualifying systems may include SharkBite PEX pipe and fittings used together with RWC-manufactured complementary plumbing products. These products may come from RWC’s family of trusted brands, including SharkBite, HoldRite, Cash Acme, John Guest, Eastman, and EZ-FLO.
RWC remains responsible for defects in its own products, providing you with confidence in the performance of a fully integrated plumbing solution. Coverage terms may vary when non-RWC products are included in the installation.
RWC's warranty covers defects in materials and workmanship when products are installed according to instructions, used within specifications, and follows applicable plumbing codes. RWC may also cover damage to real property that is caused by a defect in the products while using it as a system and under qualifying conditions.
RWC plumbing systems are covered by a 25-year* system warranty. Additional consequential damage coverage is available under qualifying conditions within the first 10 years.**
Coverage begins the date you receive the certificate of occupancy from the controlling government agency. This applies to the system and consequential warranty, known as the occupancy turn over date. This is later than the product purchase and project installation dates, giving you the longest possible coverage period.
Yes. Under qualifying conditions, RWC may reimburse costs associated with damage to real property caused by a covered product defect occurring within the first 10 years.**
The coverage may apply when the following occurs during the first 10 years**:
- RWC products fail due to a manufacturing defect.
- Reasonable steps were taken to minimize damage.
- The system was installed by a licensed professional plumber.
- RWC confirms the claim after inspection.
Yes. Connection points between qualifying RWC products are covered when installed as a system.
- Improper installation.
- Misuse or abuse.
- Using product over the temperature or pressure limits.
- Damage caused by freezing, fire, or other external events.
- Certain mixed-brand installations that do not qualify as an RWC system.
If RWC determines that the failure was caused by a defect in materials or workmanship, they will repair or replace the defective product at no cost.
Contact RWC (U.S. 1(877)700-4242, Canada 1(888)820-0120) and provide information about the product, installation, and failure. Supply your proof of purchase (if available) and documentation supporting the claim, including the product model number. Return the defective product to RWC for inspection and testing within 30 days after detection of alleged failure occurring within the applicable Warranty Period (with shipping charges prepaid) to the original place of purchase.
RWC will review the claim and decide whether the product failure is covered under the warranty. If approved, RWC may repair or replace the product and, for qualifying claims, may cover certain consequential damages to real property.