COVID-19: SharkBite is taking additional measures to serve customers and protect employees. Read more here.

How SharkBite is Preparing & Responding

Over the last few weeks, we have all seen swift changes affect our everyday lives as well as many around the globe because of COVID-19, and we at RWC are responding accordingly. Our top priority is to protect everyone’s health and safety. We have assembled a COVID-19 response task force and are monitoring the situation every day, hour by hour. As we do, we plan to communicate with you periodically about any operational changes that may be required.

FAQs

How is supply chain being impacted by COVID-19?

Our factories and distribution centers remain staffed and operational. We are taking additional safety precautions in our facilities to help protect the health and safety of our employees. With our in-house manufacturing capabilities, global supply chain and inventory positions, we remain confident in our ability to service your needs. Given the rapidly changing pandemic situation, we will communicate any supply updates that may arise.

View Global Distribution Network

Where can I get SharkBite products?

Since plumbing has been listed as “essential” under the presidential policy and the Department of Homeland Security emergency readiness programs, many of our wholesale and retail partners remain open. We recommend calling in advance to make sure they are open and have the products you need in stock. Also, many of our wholesale and retail partners offer online shopping options for your convenience and safety.

Find a list of stores near you and their respective numbers by utilizing our store locator.

We do not recommend going to public stores if you have symptoms of COVID-19 or have been exposed to anyone with the virus that causes COVID-19. Please follow your local laws relating to quarantine.

How do I contact SharkBite support?

Our support team is here to support you during these uncertain times. You can reach our support team 7 a.m. - 7 p.m. EST.

Call our support team at 1-877-700-4242. 

Email us directly at customerservice@rwc.com.

Send a message through our contact form.

How To: Repair Leaking Pipes With SharkBite

Repair up to 2 inches of damaged pipe with a single fitting. No additional tools or pipe needed.

Cracked Pipe Repair

How to make pipe leak repairs with Sharkbite push-to-connect couplings, stop valves and tubing.

Make Emergency Repairs on Wet Lines with SharkBite Slip Fittings

SharkBite slip fittings require no tools, soldering, or adhesives. Here is an overview of how to make an emergency repair on a water line.

Codes & Standards: RWC Advocates Safer Plumbing Practices

Learn about how RWC’s role in the development and advancement of plumbing codes and standards.